....................................../////.===Shadow-Here===./////................................................ > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < ------------------------------------------------------------------------------------------------------------------- /////////////////////////////////////////////////////////////////////////////////////////////////////////////////// RIFF¤ WEBPVP8 ˜ ðÑ *ôô>‘HŸK¥¤"§£±¨àð enü¹%½_F‘åè¿2ºQú³íªú`N¿­3ÿƒügµJžaÿ¯ÿ°~¼ÎùnúîÞÖô•òíôÁÉß®Sm¥Ü/ ‡ó˜f£Ùà<˜„xëJ¢Ù€SO3x<ªÔ©4¿+ç¶A`q@Ì“Úñè™ÍÿJÌ´ª-˜ÆtÊÛL]Ïq*‘Ý”ì#ŸÌÏãY]@ê`¿ /ªfkØB4·®£ó z—Üw¥Pxù–ÞLШKÇN¾AkÙTf½è'‰g gÆv›Øuh~ a˜Z— ïj*á¥t d£“uÒ ¨`K˜¹ßþ]b>˜]_ÏÔ6W—è2r4x•íÖ…"ƒÖNîä!¦å Ú}ýxGøÌ —@ ;ÆÚŠ=ɾ1ý8lªË¥ô ^yf®Œ¢u&2©nÙÇ›ñÂñŒ³ aPo['½»øFùà­+4ê“$!lövlüÞ=;N®3ð‚õ›DÉKòÞ>ÄÍ ¥ˆuߤ#ˆ$6ù™¥îŠ‡y’ÍB¼ çxÛ;X"WL£R÷͝*ó-¶Zu}º.s¸sšXqù–DþÿvªhüïwyŸ ¯é³lÀ:KCûÄ£Ëá\…­ ~—ýóî ¼ûûÜTÓüÇy…ŽÆvc»¾×U ñ¸žþоP÷¦ó:Ò¨¨5;Ð#&#ÖúñläÿÁœ GxÉ­/ñ‡áQðìYÉtÒwŽ¼GÔ´zàÒò ð*ëzƒ•4~H]Ø‹f ñÓÈñ`NåWçs'ÆÏW^ø¹!XžµmQ5ÃËoLœÎ: ÞËÍ¥J ù…î èo£ßPÎñ¶ž8.Œ]ʵ~5›ÙË-ù*8ÙÖß±~ ©¹rÓê‚j¶d¸{^Q'˜±Crß ÚH—#¥¥QlÀ×ëã‡DÜ«èî þ&Çæžî;ŽÏºò6ÒLÃXy&ZŒ'j‚¢Ù€IßÚù+–MGi‰*jE€‘JcÜ ÓÌ EÏÚj]o˜ Þr <¾U ûŪæÍ/šÝH¥˜b”¼ ÁñßX GP›ï2›4WŠÏà×£…íÓk†¦H·ÅíMh–*nó÷à]ÁjCº€b7<ب‹¨5車bp2:Á[UªM„QŒçiNMa#<5›áËó¸HýÊ"…×Éw¹¦ì2º–x<›»a±¸3Weü®FÝ⑱ö–î–³|LPÈ~çð~Çå‡|º kD¢µÏàÆAI %1À% ¹Ò – ”ϝS¦‰4&¶£°à Öý”û_Ò Áw°A«Å€?mÇÛgHÉ/8)á¾ÛìáöŽP í¨PŸNÙµº¦‡§Ùš"ÿ«>+ªÕ`Ê÷‡‚ß Õû˜þãÇ-PÍ.¾XV‘€ dÜ"þ4¹ ±Oú‘©t¥¦FªÄÃÄ•b‚znýu½—#cDs˜ÃiÑOˆñ×QO=*IAÊ,¶ŽZƒ;‡wøXè%EÐk:F±Ú” .Ѽ+Áu&Ç`."pÈÉw o&¿dE6‘’EqTuK@Ì¥ã™À(Êk(h‰,H}RÀIXÛš3µ1©_OqÚÒJAñ$ÊÙÜ;D3çŒ[þùœh¬Ã³™ö6ç†NY".Ú‰ï[ªŸŒ '²Ð öø_¨ÂÉ9u鶳ÒŠõTàîMØ#û¯gN‡bÙ놚X„ö …ÉeüÌ^J ‹€.œ$Æ)βÄeæW#óüßĺŸ€ ÀzwV 9oä»f4V*uB «Ë†¹ì¯žR霓æHXa=&“I4K;¯ç‹h×·"UŠ~<•â•ªVêª&ÍSÃÆÅ?ÔqÎ*mTM ˜›µwêd#[C¡©§‘D<©àb†–ÁœøvH/,í:¯( ²£|4-„Æövv„Yͼ™^Á$ˆ„¢Û[6yB.åH*V¨æ?$=˜Ñ€•î¦ñ·­(VlŸ‘ nÀt8W÷´Bûba?q9ú¶Xƒl«ÿ\ù¶’þòUÐj/õ¢Ìµ³g$ƒÎR!¸»|Oߍë’BhîÚÑ¢ñåŒJ„®„£2Ð3•ô02Nt…!£Í]Ïc½Qÿ?ˆ<&ÃA¾Ú,JˆijÌ#5yz„‰Î|ÊŽ5QÏ:‹ÐaóVÔxW—CpeÏzÐïíçôÿÅ_[hãsÐ_/ŽTÝ?BîˆííV$<¿i>²F¬_Eß¿ †bÊŒº­ÿ®Z H“C}”¬,Mp ý/Bá£w>˜YV°aƒúh+cŠ- r/[%|üUMHäQ°X»|û/@|°¥Ð !BÔ Ç¢Ä©š+Õì D«7ìN¶ŽðÔ " ƶ’ÖçtA‰Û×}{tþz­¾GÍ›k¹OEJR$ Â׃ «ëÁ"oÉôž$oUK(Ä)Ãz³Ê-‹êN[Ò3Œñbï8P 4ƒ×q¢bo|?<ÛX¬òÄÍ°L–±›(™ûG?ýË©ÚÄ–ÂDØÐ_Ç¡ô ¾–ÄÏø ×e8Ë©$ÄF¹Å‹ì[©óìl:F¾f´‹‹Xì²ï®\¬ôùƒ ÿat¥óèÒùHß0äe‚;ü×h:ÆWðHž=Ã8骣"kœ'Y?³}Tûè€>?0l›e1Lòñ„aæKÆw…hÖŠùW…ÈÆÄ0ši·›[pcwËþñiêíY/~-Á5˜!¿†A›™Mÿþ(±“t@â“ö2­´TG5yé]çå僳 .·ÍïçÝ7UÚ±Ð/Nè»,_Ï ùdj7\ï Wì4›„»c¸àešg#ÒÊ⥭áØo5‘?ÌdÝô¯ ¹kzsƒ=´#ëÉK›Ø´±-¥eW?‡çßtòTã…$Ý+qÿ±ƒ÷_3Ô¥í÷:æ–ž<·Ö‡‰Å¢ š‡%Ô—utÌÈìðžgÖÀz²À—ï÷Óîäõ{K'´È÷³yaÏÁjƒô}ž§®æÊydÕÈë5¯èˆõvÕ©ã*çD„ “z„Ó‡^^xÂ3M§A´JG‚öï 3W'ˆ.OvXè¡ÊÕª?5º7†˜(˜Ç¶#çê’¶!ÌdZK§æ 0fãaN]òY³RV ™î$®K2R¨`W!1Ôó\;Ý ýB%qæK•&ÓÈe9È0êI±žeŸß -ú@žQr¦ ö4»M¼Áè¹µmw 9 EÆE_°2ó„ŸXKWÁ×Hóì^´²GѝF©óäR†¦‰ç"V»eØ<3ùd3ÿÚ¤Žú“Gi" —‘_ÙËÎ~Üö¯¥½Î»üŸEÚŽåmÞþí ;ÞólËΦMzA"Âf(´òá;Éï(/7½ûñÌ­cïÕçлþÝz¾-ÍvÑ“pH­–ðÓj$¸Äû¤‚‘ãUBË-n“2åPkS5&‹Â|+g^œ®Ì͆d!OïäîU«c;{Û!ÅŽ«ëZ9Ókóˆ]¯ƒ›né `ÇÒ+tÆš (ØKá¾—=3œ®•vuMñg²\ï Ec€ 05±d™‡×iÇ×›UúvÌ¢£Èþ¡ÕØô¶ßÎA"ß±#Ö²ˆÊŸ¦*Ä~ij|àø.-¼'»Ú¥£h ofº¦‡VsR=N½„Î v˜Z*SÌ{=jÑB‹tê…;’HžH¯8–îDù8ñ¢|Q•bÛçš–‹m³“ê¨ åÏ^m¬Žãþ©ïêO‡½6] µÆ„Ooòü ²x}N¦Ë3ïé¿»€›HA˜m%çÞ/¿í7Fø“‹léUk)É°Œµ8Q8›:ÀŠeT*šõ~ôڝG6 ¢}`ùH­–”¡k ‰P1>š†®9z11!X wKfmÁ¦xÑ,N1Q”–æB¶M…ÒÃv6SMˆhU¬ÊPŽï‘öj=·CŒ¯u¹ƒVIЃsx4’ömÛýc塶7ßŠß 57^\wÒÐÆ k§h,Œý î«q^R½3]J¸ÇðN ‚çU¬ôº^Áì} ³f©Õœ§ˆã:FÄÈ‚é(€™?àýÓüè1Gô£¼éj‚OÅñ  #>×—ßtà 0G¥Åa뀐kßhc™À_ÉñÞ#±)GD" YîäË-ÿÙ̪ ¹™a¯´¢E\ÝÒö‚;™„ë]_ p8‰o¡ñ+^÷ 3‘'dT4œŽ ðVë½° :¬víÑ«£tßÚS-3¶“þ2 †üüʨòrš¹M{É_¤`Û¨0ìjœøJ‡:÷ÃáZ˜†@GP&œÑDGÏs¡þ¦þDGú‘1Yá9Ôþ¼ ûø…§÷8&–ÜÑnÄ_m®^üÆ`;ÉVÁJ£?â€-ßê}suÍ2sõA NÌúA磸‘îÿÚ»ƒìö·á¿±tÑÐ"Tÿü˜[@/äj¬€uüªìù¥Ý˜á8Ý´sõj 8@rˆð äþZÇD®ÿUÏ2ùôõrBzÆÏÞž>Ì™xœ“ wiÎ×7_… ¸ \#€MɁV¶¥üÕÿPÔ9Z‡ø§É8#H:ƒ5ÀÝå9ÍIŒ5åKÙŠ÷qÄ>1AÈøžj"µÂд/ªnÀ qªã}"iŸBå˜ÓÛŽ¦…&ݧ;G@—³b¯“•"´4í¨ôM¨åñC‹ïùÉó¯ÓsSH2Ý@ßáM‡ˆKÀªÛUeø/4\gnm¥‹ŸŒ qÄ b9ÞwÒNÏ_4Ég³ú=܆‚´ •â¥õeíþkjz>éÚyU«Íӝ݃6"8/ø{=Ô¢»G¥ äUw°W«,ô—¿ãㆅү¢³xŠUû™yŒ (øSópÐ 9\åTâ»—*oG$/×ÍT†Y¿1¤Þ¢_‡ ¼ „±ÍçèSaÓ 3ÛMÁBkxs‰’R/¡¤ˆÙçª(*õ„üXÌ´ƒ E§´¬EF"Ù”R/ÐNyÆÂ^°?™6¡œïJ·±$§?º>ÖüœcNÌù¯G ‹ñ2ŠBB„^·úìaz¨k:#¨Æ¨8LÎõލ£^§S&cŒÐU€ü(‡F±Š¼&P>8ÙÁ ‰ p5?0ÊƃZl¸aô š¼¡}gÿ¶zÆC²¹¬ÎÖG*HB¡O<º2#ñŒAƒ–¡B˜´É$¥›É:FÀÔx¾u?XÜÏÓvN©RS{2ʈãk9rmP¼Qq̳ è¼ÐFׄ^¡Öì fE“F4A…!ì/…¦Lƒ… … $%´¾yã@CI¬ á—3PþBÏNÿ<ý°4Ü ËÃ#ØÍ~âW«rEñw‹eùMMHß²`¬Öó½íf³:‹k˜¯÷}Z!ã¿<¥,\#öµÀ¯aÒNÆIé,Ћ–lŽ#Àæ9ÀÒS·I’½-Ïp Äz¤Š Â* ­íÄ9­< h>׍3ZkËU¹§˜ŒŠ±f­’¤º³Q ÏB?‹#µíÃ¥®@(Gs«†vI¥Mµ‹Á©e~2ú³ÁP4ìÕi‚²Ê^ö@-DþÓàlÜOÍ]n"µã:žpsŽ¢:! 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PHP Version : 8.2.28
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Current File : /proc/thread-self/root/var/softaculous/hesk//hesk_settings.inc.php
<?php
// Settings file for HESK 3.5.3

// ==> GENERAL

// --> General settings
$hesk_settings['site_title']='[[site_name]]';
$hesk_settings['site_url']='[[protocol]]://[[domhost]]';
$hesk_settings['hesk_title']='[[site_desc]]';
$hesk_settings['hesk_url']='[[softurl]]';
$hesk_settings['webmaster_mail']='[[admin_email]]';
$hesk_settings['site_theme']='hesk3';
$hesk_settings['admin_css']=0;
$hesk_settings['admin_css_url']='https://www.example.com/hesk-style.css';
$hesk_settings['admin_js']=0;
$hesk_settings['admin_js_url']='https://www.example.com/hesk-script.js';

// --> Language settings
$hesk_settings['can_sel_lang']=0;
$hesk_settings['language']='[[language]]';
$hesk_settings['languages']=array(
[[lang_setting]]
);

// --> Database settings
$hesk_settings['db_host']='[[softdbhost]]';
$hesk_settings['db_name']='[[softdb]]';
$hesk_settings['db_user']='[[softdbuser]]';
$hesk_settings['db_pass']='[[softdbpass]]';
$hesk_settings['db_pfix']='[[dbprefix]]';


// ==> HELP DESK

// --> Help desk settings
$hesk_settings['admin_dir']='admin';
$hesk_settings['attach_dir']='attachments';
$hesk_settings['cache_dir']='cache';
$hesk_settings['max_listings']=20;
$hesk_settings['print_font_size']=12;
$hesk_settings['autoclose']=0;
$hesk_settings['max_open']=0;
$hesk_settings['due_soon']=7;
$hesk_settings['new_top']=0;
$hesk_settings['reply_top']=0;
$hesk_settings['hide_replies']=0;
$hesk_settings['limit_width']=800;

// --> Features
$hesk_settings['autologin']=1;
$hesk_settings['autoassign']=1;
$hesk_settings['require_email']=1;
$hesk_settings['require_owner']=0;
$hesk_settings['require_subject']=1;
$hesk_settings['require_message']=1;
$hesk_settings['custclose']=1;
$hesk_settings['custopen']=1;
$hesk_settings['rating']=1;
$hesk_settings['cust_urgency']=1;
$hesk_settings['sequential']=1;
$hesk_settings['time_worked']=1;
$hesk_settings['spam_notice']=1;
$hesk_settings['list_users']=0;
$hesk_settings['debug_mode']=0;
$hesk_settings['short_link']=0;
$hesk_settings['submitting_wait']=1;
$hesk_settings['select_cat']=0;
$hesk_settings['select_pri']=0;
$hesk_settings['cat_show_select']=15;
$hesk_settings['staff_ticket_formatting']=0;

// --> Barcode
$hesk_settings['barcode']=array(
'print' => 0,
'staff_only' => 0,
'type' => 'C128',
'format' => 'svg',
'width' => 300,
'height' => 80,
'color' => 'black',
'bg' => 'white',
);

// --> Customer Accounts
$hesk_settings['customer_accounts']=0;
$hesk_settings['customer_accounts_required']=0;
$hesk_settings['customer_accounts_customer_self_register']=1;
$hesk_settings['customer_accounts_admin_approvals']=0;
$hesk_settings['customer_autologin']=1;
$hesk_settings['customer_accounts_allow_email_changes']=1;
$hesk_settings['customer_accounts_verify_email_cooldown']=15;

// --> SPAM Prevention
$hesk_settings['secimg_use']=1;
$hesk_settings['secimg_sum']='[[secimg_sum]]';
$hesk_settings['recaptcha_use']=0;
$hesk_settings['recaptcha_public_key']='';
$hesk_settings['recaptcha_private_key']='';
$hesk_settings['question_use']=0;
$hesk_settings['question_ask']='What color is snow? (give a 1 word answer to show you are a human)';
$hesk_settings['question_ans']='white';

// --> Security
$hesk_settings['attempt_limit']=6;
$hesk_settings['attempt_banmin']=60;
$hesk_settings['flood']=3;
$hesk_settings['reset_pass']=1;
$hesk_settings['email_view_ticket']=1;
$hesk_settings['x_frame_opt']=1;
$hesk_settings['samesite']='Lax';
$hesk_settings['force_ssl']='[[https_enable]]';
$hesk_settings['url_key']='[[url_key]]';
$hesk_settings['require_mfa']=0;
$hesk_settings['elevator_duration']='60M';

// --> Attachments
$hesk_settings['attachments']=array(
'use' => 1,
'max_number' => 2,
'max_size' => 2097152,
'allowed_types' => array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf')
);


// ==> KNOWLEDGEBASE

// --> Knowledgebase settings
$hesk_settings['kb_enable']=1;
$hesk_settings['kb_wysiwyg']=1;
$hesk_settings['kb_search']=2;
$hesk_settings['kb_search_limit']=10;
$hesk_settings['kb_views']=0;
$hesk_settings['kb_date']=0;
$hesk_settings['kb_recommendanswers']=1;
$hesk_settings['kb_rating']=1;
$hesk_settings['kb_substrart']=200;
$hesk_settings['kb_cols']=2;
$hesk_settings['kb_numshow']=3;
$hesk_settings['kb_popart']=6;
$hesk_settings['kb_latest']=6;
$hesk_settings['kb_index_popart']=6;
$hesk_settings['kb_index_latest']=0;
$hesk_settings['kb_related']=5;


// ==> EMAIL

// --> Email sending
$hesk_settings['noreply_mail']='[[admin_email]]';
$hesk_settings['noreply_name']='Help Desk';
$hesk_settings['email_max_recipients']=50;
$hesk_settings['email_formatting']=3;
$hesk_settings['smtp']=0;
$hesk_settings['smtp_host_name']='mail.example.com';
$hesk_settings['smtp_host_port']=587;
$hesk_settings['smtp_timeout']=20;
$hesk_settings['smtp_enc']='tls';
$hesk_settings['smtp_noval_cert']=0;
$hesk_settings['smtp_user']='';
$hesk_settings['smtp_password']='';
$hesk_settings['smtp_conn_type']='basic';
$hesk_settings['smtp_oauth_provider']=0;

// --> Email piping
$hesk_settings['email_piping']=0;

// --> IMAP Fetching
$hesk_settings['imap']=0;
$hesk_settings['imap_job_wait']=15;
$hesk_settings['imap_host_name']='mail.example.com';
$hesk_settings['imap_host_port']=993;
$hesk_settings['imap_enc']='ssl';
$hesk_settings['imap_noval_cert']=0;
$hesk_settings['imap_disable_GSSAPI']=0;
$hesk_settings['imap_keep']=0;
$hesk_settings['imap_user']='';
$hesk_settings['imap_password']='';
$hesk_settings['imap_conn_type']='basic';
$hesk_settings['imap_oauth_provider']=0;

// --> POP3 Fetching
$hesk_settings['pop3']=0;
$hesk_settings['pop3_job_wait']=15;
$hesk_settings['pop3_host_name']='mail.example.com';
$hesk_settings['pop3_host_port']=110;
$hesk_settings['pop3_tls']=0;
$hesk_settings['pop3_keep']=0;
$hesk_settings['pop3_user']='';
$hesk_settings['pop3_password']='';
$hesk_settings['pop3_conn_type']='basic';
$hesk_settings['pop3_oauth_provider']=0;

$hesk_settings['strip_quoted']=1;
$hesk_settings['eml_req_msg']=0;
$hesk_settings['save_embedded']=1;

// --> Ignore emails
$hesk_settings['pipe_block_noreply']=1;
$hesk_settings['pipe_block_returned']=1;
$hesk_settings['pipe_block_duplicate']=1;
$hesk_settings['loop_hits']=5;
$hesk_settings['loop_time']=300;
$hesk_settings['pipe_customer_rejection_notification']=1;
$hesk_settings['pipe_customer_rejection_email_cooldown_hours']=24;

// --> Detect email typos
$hesk_settings['detect_typos']=1;
$hesk_settings['email_providers']=array('aim.com','aol.co.uk','aol.com','att.net','bellsouth.net','blueyonder.co.uk','bt.com','btinternet.com','btopenworld.com','charter.net','comcast.net','cox.net','earthlink.net','email.com','facebook.com','fastmail.fm','free.fr','freeserve.co.uk','gmail.com','gmx.at','gmx.ch','gmx.com','gmx.de','gmx.fr','gmx.net','gmx.us','googlemail.com','hotmail.be','hotmail.co.uk','hotmail.com','hotmail.com.ar','hotmail.com.mx','hotmail.de','hotmail.es','hotmail.fr','hushmail.com','icloud.com','inbox.com','laposte.net','lavabit.com','list.ru','live.be','live.co.uk','live.com','live.com.ar','live.com.mx','live.de','live.fr','love.com','lycos.com','mac.com','mail.com','mail.ru','me.com','msn.com','nate.com','naver.com','neuf.fr','ntlworld.com','o2.co.uk','online.de','orange.fr','orange.net','outlook.com','pobox.com','prodigy.net.mx','qq.com','rambler.ru','rocketmail.com','safe-mail.net','sbcglobal.net','t-online.de','talktalk.co.uk','tiscali.co.uk','verizon.net','virgin.net','virginmedia.com','wanadoo.co.uk','wanadoo.fr','yahoo.co.id','yahoo.co.in','yahoo.co.jp','yahoo.co.kr','yahoo.co.uk','yahoo.com','yahoo.com.ar','yahoo.com.mx','yahoo.com.ph','yahoo.com.sg','yahoo.de','yahoo.fr','yandex.com','yandex.ru','ymail.com');

// --> Notify customer when
$hesk_settings['notify_new']=1;
$hesk_settings['notify_skip_spam']=1;
$hesk_settings['notify_spam_tags']=array('Spam?}','***SPAM***','[SPAM]','SPAM-LOW:','SPAM-MED:');
$hesk_settings['notify_closed']=1;

// --> Other
$hesk_settings['multi_eml']=0;
$hesk_settings['confirm_email']=0;
$hesk_settings['open_only']=1;


// ==> TICKET LIST

$hesk_settings['ticket_list']=array('trackid','lastchange','name','subject','status','lastreplier');

// --> Other
$hesk_settings['submittedformat']=2;
$hesk_settings['updatedformat']=2;
$hesk_settings['format_submitted']='Y-m-d g:i a';
$hesk_settings['format_updated']='Y-m-d g:i a';


// ==> MISC

// --> Date & Time
$hesk_settings['timezone']='America/New_York';
$hesk_settings['format_time']='H:i:s';
$hesk_settings['format_date']='Y-m-d';
$hesk_settings['format_timestamp']='Y-m-d H:i:s';
$hesk_settings['time_display']=1;
$hesk_settings['format_datepicker_js']='dd/mm/yyyy';
$hesk_settings['format_datepicker_php']='d/m/Y';

// --> Other
$hesk_settings['ip_whois']='https://whois.domaintools.com/{IP}';
$hesk_settings['maintenance_mode']=0;
$hesk_settings['alink']=1;
$hesk_settings['submit_notice']=0;
$hesk_settings['online']=0;
$hesk_settings['online_min']=10;
$hesk_settings['check_updates']=1;


#############################
#     DO NOT EDIT BELOW     #
#############################
$hesk_settings['hesk_version']='3.5.3';
if ($hesk_settings['debug_mode'])
{
    error_reporting(E_ALL);
}
else
{
    error_reporting(0);
}
if (!defined('IN_SCRIPT')) {die('Invalid attempt!');}

Youez - 2016 - github.com/yon3zu
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